Welcome to Stitches d’Or! Please take a moment to familiarize yourself with these Terms of Service (“Terms”) as they govern your interactions with our website, services, and products. By accessing or using any of our services, you signify your agreement to comply with these Terms.

1. Acceptance of Terms

By utilizing our website or any of our services, you affirm that you have read, comprehended, and agreed to adhere to these Terms. If you do not consent to any portion of these Terms, please refrain from using our services.

2. Account Registration

Certain features of our website and services may necessitate the creation of an account. You are responsible for safeguarding your account details and for any activity conducted under your account.

3. Information We Collect

We may collect the following types of information:

Personal Information: This includes your name, email address, phone number, and any other information you provide when you create an account, make a purchase, or contact us.

Payment Information: If you make a purchase, we collect payment information such as credit card details or other financial information necessary for processing your payment.

User-Generated Content: We may collect content you submit, such as reviews, comments, or images, on our website or social media platforms.

Technical Information: When you access our website, we may collect technical information, including your IP address, browser type, operating system, and device information.

Cookies: We use cookies and similar technologies to track your online behaviour and preferences. You can manage your cookie preferences through your browser settings.

3.1 How We Use Your Information

We use your information for the following purposes:

Providing Services: To process orders, fulfil requests, and provide customer support.

Communication: To communicate with you about your account, orders, promotions, and updates.

Personalization: To personalize your experience, including showing you tailored content and recommendations.

Analytics: To analyze website usage, improve our services, and understand customer preferences.

Marketing: To send you marketing materials and promotions, if you have consented to receive them.

3.2 Data Security

We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is entirely secure. You share your data with us at your own risk.

3.3 Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service providers who assist in operating our website and services.
Legal authorities when required by law to protect our rights or the rights of others.

3.4 Your Choices

You have the following rights regarding your personal information:

Access and Correction: You can access and update your account information at any time.

Opt-Out: You can opt out of marketing communications by following the instructions in the emails you receive from us.

Deletion: You can request the deletion of your account and associated data.

4. Intellectual Property

All content on our website, encompassing designs, text, images, graphics, logos, and any other materials, constitutes the intellectual property of Stitches d’Or and is shielded by copyright and trademark laws. Utilization of our content requires our explicit written authorization.

5. User Content

You are invited to submit user-generated content, such as comments, reviews, and images, on our website and social media platforms. In doing so, you grant us a non-exclusive, worldwide, royalty-free, perpetual, and sublicensable right to employ, revise, adapt, publish, translate, create derivative works from, distribute, and showcase your content in any media.

6. Conduct

You concur not to partake in any of the following activities:

a. Breaching any applicable laws or regulations. b. Assuming the identity of another person or entity. c. Harassing, threatening, or causing harm to others. d. Uploading viruses or other malicious code. e. Endeavoring to gain unauthorized access to our systems or data. f. Disrupting or harming our website or services. g. Engaging in any action that undermines or impairs our brand or reputation.

7. Termination

We withhold the right to terminate or suspend your account and access to our services at our sole discretion, without prior notice, for any infringement of these Terms.

8. Disclaimer

Our website and services are supplied on an “as-is” and “as available” basis. We make no guarantees, express or implied, regarding the precision, comprehensiveness, or trustworthiness of our content or services.

9. Limitation of Liability

In no event shall Stitches d’Or be liable for any direct, indirect, incidental, special, or consequential damages, arising out of or connected with the use or inability to use our services.

10. Changes to Terms

We may revise these Terms periodically. It is your responsibility to periodically review them. Your continued use of our services after any alterations to these Terms indicates your acceptance of the updated Terms.

11. Contact Us

Should you have any inquiries or concerns regarding these Terms, please do not hesitate to reach out to us at enquiries@stitchesdor.com.

Thank you for choosing Stitches d’Or. We eagerly anticipate sharing our passion for couture and ready-made fashion with you!